Genesys — Virtual Agent & Chatbots Omnichannel AI chatbots and voicebots for 24/7 customer service with AI Studio and contact-center integrations. 0520 Helpdesk Chatbots# chatbot# contact center# CX
HubSpot — Chatbot Builder No-code chatbot to qualify, route, and support customers, integrated with HubSpot CRM and Service Hub. 0470 Helpdesk Chatbots# chatbot# CRM# HubSpot
Zoho Desk — Zia Answer Bot AI companion that uses your knowledge base and generative AI to answer customer questions across channels. 0480 Helpdesk Chatbots# answer bot# chatbot# helpdesk
Zoom Virtual Agent Always-on AI virtual agent for chat and voice that autonomously resolves end-to-end support workflows. 0550 Helpdesk Chatbots# AI chatbot# contact center# self-service
Intercom — Fin AI Agent High-performance AI agent that plugs into Intercom Helpdesk or your existing stack to resolve complex queries. 0530 Helpdesk Chatbots# AI agent# Fin# helpdesk
Zendesk AI & AI Agents AI agents and copilot across channels to resolve issues, deflect tickets, and boost agent productivity. 0430 Helpdesk Chatbots# AI agents# automation# helpdesk
IBM watsonx Assistant Build generative AI–powered virtual agents that deliver fast, consistent answers across web, mobile, and voice. 0380 Helpdesk Chatbots# AI chatbot# IBM# self-service
Salesforce — Einstein Service Agent (Service Cloud) Autonomous AI agent for customer service with CRM context, generative replies, and secure trust layer. 0460 Helpdesk Chatbots# Agentforce# AI service# chatbot
Google Dialogflow CX — Conversational Agents Enterprise platform to build voice and chat virtual agents with Google’s NLU and guardrailed generative AI. 0380 Helpdesk Chatbots# chatbot# contact center# Dialogflow CX