PolyAI — Voice AI for Support Customer-led voice assistants that automate complex support calls with natural, human-like conversations. 0530 Helpdesk Chatbots# call center# PolyAI# virtual agent
Forethought — AI Agents for Support Multi-agent system that integrates with helpdesks/CRMs to resolve up to 90% of customer inquiries. 0550 Helpdesk Chatbots# AI agents# automation# Forethought
Helpshift — AI-First Customer Service In-app, web, and messaging support with AI chatbots, smart intents, and automated routing. 0480 Helpdesk Chatbots# AI chatbot# automation# Helpshift
Comm100 — AI Agent AI chatbot platform to automate up to 80% of inbound queries and scale support across channels. 0470 Helpdesk Chatbots# AI chatbot# Comm100# helpdesk
Gorgias — AI Agent for Ecommerce Ecommerce-focused AI agent that handles order tracking, returns, FAQs, and upsell flows natively. 0480 Helpdesk Chatbots# AI agent# automation# ecommerce
Tidio — Lyro AI Agent Conversational AI agent that resolves the majority of repetitive inquiries and works with live chat/helpdesk. 0540 Helpdesk Chatbots# AI agent# helpdesk# live chat
Zowie — AI for Customer Service AI agent that automates conversations, integrates knowledge, and keeps replies on-brand across channels. 0520 Helpdesk Chatbots# AI agent# automation# multilingual
Netomi — CX AI Platform Agentic customer service platform to automate high-volume inquiries and orchestrate end-to-end resolutions. 0480 Helpdesk Chatbots# automation# chatbot# CX AI
Kore.ai — XO Platform Enterprise AI agents for service with orchestration, tools, and integrations across chat and voice. 0520 Helpdesk Chatbots# AI chatbot# Kore.ai# virtual agent
Cognigy.AI — Enterprise Contact Center AI Full-stack AI agents for contact centers with generative AI, tooling, and 100+ integrations. 0580 Helpdesk Chatbots# AI agents# automation# Cognigy
Ada — AI Customer Service Agents Omnichannel AI agents that autonomously resolve most support issues while integrating with your stack. 0440 Helpdesk Chatbots# Ada# AI agent# automation
Kustomer — AI Agents Autonomous customer-facing and agent-assist AI across email, chat, voice, SMS, and WhatsApp. 0520 Helpdesk Chatbots# AI agents# CRM# Kustomer
Freshdesk — Freddy AI Agent Personalized, secure AI agent for automated resolutions and agent assistance across Freshdesk channels. 0400 Helpdesk Chatbots# AI agent# automation# Freddy
Sprinklr Service — AI Contact Center AI-native contact center platform unifying 30+ channels with routing, agent assist, and self-service. 0470 Helpdesk Chatbots# AI contact center# routing# self-service
LivePerson — Conversational Cloud Enterprise conversational AI and AI chatbots that automate customer conversations across digital channels. 0590 Helpdesk Chatbots# chatbots# conversational AI# helpdesk