Cognigy.AI — Enterprise Contact Center AI Full-stack AI agents for contact centers with generative AI, tooling, and 100+ integrations. 0590 Helpdesk Chatbots# AI agents# automation# Cognigy
Zoom Virtual Agent Always-on AI virtual agent for chat and voice that autonomously resolves end-to-end support workflows. 0560 Helpdesk Chatbots# AI chatbot# contact center# self-service
Genesys — Virtual Agent & Chatbots Omnichannel AI chatbots and voicebots for 24/7 customer service with AI Studio and contact-center integrations. 0530 Helpdesk Chatbots# chatbot# contact center# CX
Skit.ai AI voice agents specialized in phone automation for collections and customer operations. 0470 Voicebots & Call Center# collections# contact center# digital voice agent
Google Dialogflow CX — Conversational Agents Enterprise platform to build voice and chat virtual agents with Google’s NLU and guardrailed generative AI. 0390 Helpdesk Chatbots# chatbot# contact center# Dialogflow CX
IBM Watson Speech to Text Speech recognition for applications and contact centers with security and deployment flexibility. 0380 Speech-to-Text# API# ASR# contact center
RingCentral RingCX AI-first contact center with RingSense insights and automation across voice and 20+ channels. 0370 Voicebots & Call Center# contact center# RingCentral# RingCX
Gridspace Controllable, task-oriented voice agents and large-scale speech analytics for real-world call flows. 0350 Voicebots & Call Center# contact center# Gridspace# speech analytics
Amazon Transcribe Managed ASR service on AWS with streaming and async transcription, custom vocabulary, and domain tunes. 0330 Speech-to-Text# API# ASR# AWS
Replicant Human-like voice AI agents to resolve calls, capture intents, and scale support without extra headcount. 0310 Voicebots & Call Center# contact center# conversation automation# Replicant