PolyAI — Voice AI for Support Customer-led voice assistants that automate complex support calls with natural, human-like conversations. 0540 Helpdesk Chatbots# call center# PolyAI# virtual agent
Kore.ai — XO Platform Enterprise AI agents for service with orchestration, tools, and integrations across chat and voice. 0520 Helpdesk Chatbots# AI chatbot# Kore.ai# virtual agent
Genesys — Virtual Agent & Chatbots Omnichannel AI chatbots and voicebots for 24/7 customer service with AI Studio and contact-center integrations. 0530 Helpdesk Chatbots# chatbot# contact center# CX
Zoom Virtual Agent Always-on AI virtual agent for chat and voice that autonomously resolves end-to-end support workflows. 0560 Helpdesk Chatbots# AI chatbot# contact center# self-service
IBM watsonx Assistant Build generative AI–powered virtual agents that deliver fast, consistent answers across web, mobile, and voice. 0390 Helpdesk Chatbots# AI chatbot# IBM# self-service
Google Dialogflow CX — Conversational Agents Enterprise platform to build voice and chat virtual agents with Google’s NLU and guardrailed generative AI. 0390 Helpdesk Chatbots# chatbot# contact center# Dialogflow CX