Zoomin — AI for Docs Portals AI-driven doc portals that surface the right answers and related content for self-service. 0380 Knowledge-base Q&A# AI search# contextual answers# docs
Capacity AI-powered knowledge base and chatbot for automated answers and enterprise self-service. 0390 Knowledge-base Q&A# automation# Capacity# chatbot
Help Scout — AI Answers 24/7 AI answers that pull from your Docs knowledge base and surface helpful, plain-language responses. 0430 Knowledge-base Q&A# AI answers# beacon# docs
Zoho Desk — Zia AI for customer service that answers from your help center and assists agents with suggested responses. 0370 Knowledge-base Q&A# agent assist# chatbot# knowledge base
Zendesk AI AI-powered answers and deflection across your knowledge base and help center for faster self-service. 0350 Customer SupportKnowledge-base Q&A# AI answers# chatbot# deflection
Sprinklr Service — AI Contact Center AI-native contact center platform unifying 30+ channels with routing, agent assist, and self-service. 0480 Helpdesk Chatbots# AI contact center# routing# self-service
Zoom Virtual Agent Always-on AI virtual agent for chat and voice that autonomously resolves end-to-end support workflows. 0560 Helpdesk Chatbots# AI chatbot# contact center# self-service
IBM watsonx Assistant Build generative AI–powered virtual agents that deliver fast, consistent answers across web, mobile, and voice. 0390 Helpdesk Chatbots# AI chatbot# IBM# self-service