Glean Assistant & Chat: Your Enterprise AI Search & Knowledge Companion

In today’s fast-paced digital workplace, company knowledge is often scattered across dozens of applications, creating frustrating information silos. Finding that one crucial document or the right person to answer a question can feel like searching for a needle in a haystack. Enter Glean Assistant & Chat, a transformative AI-powered work assistant from the enterprise search experts at Glean. This isn’t just another chatbot; it’s a sophisticated generative AI experience built on a deep understanding of your company’s unique information, people, and conversations. It’s designed to eliminate digital friction, providing you with trusted, permission-aware answers to supercharge your productivity and decision-making.

Core Capabilities: Beyond Simple Search

Glean Assistant & Chat is engineered to be a true knowledge partner. Its capabilities are focused on leveraging your organization’s existing data, not generating generic content from the public web. It excels in the following areas:

• Intelligent Text & Data Synthesis: Forget about creative image or video generation. Glean’s superpower is its ability to dive deep into your company’s knowledge base—from documents and spreadsheets to tickets and messages—to analyze, synthesize, and present complex information in a clear, concise manner.
• Conversational Question Answering: Ask anything in plain English, from “What were our Q3 sales numbers in the APAC region?” to “Summarize the key takeaways from the Project Phoenix kickoff meeting.” Glean provides direct, accurate answers with full citations.
• On-Demand Summarization: Instantly condense lengthy documents, complex email threads, or sprawling Slack channels into easy-to-digest summaries, saving you hours of reading time.
• Grounded Content Creation: Need to draft a project brief, a customer support email, or an internal announcement? Glean can generate high-quality first drafts that are grounded in your company’s official data, style, and tone.

Key Features that Set Glean Apart

Glean’s power comes from a unique combination of features designed specifically for the enterprise environment.

Glean is more than a search tool; it’s the central nervous system for your company’s collective intelligence, ensuring every piece of information is accessible, understandable, and secure.

• Unified Connectivity: Seamlessly integrates with over 100 enterprise applications right out of the box, including Google Workspace, Microsoft 365, Slack, Jira, Salesforce, Asana, and many more, creating a single, comprehensive search experience.
• Company Knowledge Graph: At its core, Glean builds a powerful knowledge graph that understands the intricate relationships between content, people, projects, and company-specific language. This allows it to provide highly relevant and contextual answers.
• Ironclad Security & Permissions: Trust is paramount. Glean never bypasses existing access controls. It rigorously enforces your company’s permissions, guaranteeing that users can only see and access information they are already authorized to view.
• Verifiable, Trusted Answers: Unlike many consumer AI tools, every generative answer from Glean is accompanied by clear citations and direct links to the source material. This transparency builds trust and allows for easy fact-checking.
• Deep Personalization: The assistant delivers results that are tailored to you. It considers your role, department, current projects, and interactions to surface the most relevant information first.

Pricing & Plans

Enterprise-Grade Solution, Custom Pricing

Glean Assistant & Chat is a premium, enterprise-focused platform. As such, it does not offer standard, off-the-shelf pricing tiers. The cost is tailored to the specific needs of each organization, typically based on factors like the number of users, the volume of data indexed, and the specific set of connectors required. To get a precise quote and see the platform in action, interested companies are encouraged to request a personalized demo directly from the Glean website.

Who is Glean For? The Ideal User Profile

Glean is designed for any knowledge worker within a mid-to-large-sized organization looking to work smarter and faster. Its benefits span across all departments:

• Sales & Account Teams: Quickly find the latest battle cards, case studies, and customer communication history.
• Engineers & Developers: Instantly locate technical documentation, code snippets, and post-mortems from past incidents.
• Marketing Professionals: Surface campaign performance reports, brand assets, and market research in seconds.
• HR & People Ops: Provide instant, accurate answers to employee questions about company policies, benefits, and procedures.
• Product Managers: Aggregate user feedback, find project requirement documents, and track cross-functional progress.
• New Employees: Dramatically reduce onboarding time by providing a single, reliable source to ask questions and learn the ropes.

Alternatives & Comparison

Glean vs. The Ecosystem Players

Glean Assistant & Chat competes in a space with giants like Microsoft Copilot for Microsoft 365 and Google’s Gemini for Workspace. Here’s how it stands out:

While tools like Copilot and Gemini offer fantastic integration within their native ecosystems (i.e., Office apps and Google Workspace), their primary strength is also their limitation. They work best within their own walled gardens. Glean’s key differentiator is its vendor-agnostic philosophy. It is built from the ground up to connect and unify knowledge across all your company’s applications, whether they are from Microsoft, Google, Salesforce, Atlassian, or dozens of other vendors. This cross-platform capability, combined with its sophisticated, permission-aware Knowledge Graph, provides a truly holistic and secure view of your entire corporate intelligence, making it an incredibly powerful central hub for any modern, diversified enterprise.