Box AI

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Enterprise Q&A over Box files with secure RAG and guardrails; build custom AI agents.

Collection time:
2025-10-26
Box AIBox AI

Box AI: Unlock the Intelligence Hidden in Your Content

In a world overflowing with data, finding the right information at the right time feels like searching for a needle in a digital haystack. Enter Box AI, a groundbreaking suite of generative AI tools developed by the cloud content management leader, Box. Instead of being a standalone application, Box AI is ingeniously woven into the fabric of the Box Content Cloud, transforming your company’s vast repository of documents, presentations, and files into an active, intelligent asset. It’s designed to help you instantly find answers, summarize complex documents, and create new content, all while maintaining the enterprise-grade security and compliance that Box is famous for.

Box AI

Core Capabilities: Beyond Simple Search

Box AI is laser-focused on understanding and manipulating the text-based content that powers your business. It doesn’t generate images or videos; instead, it provides powerful intelligence over your existing documents and data.

  • Intelligent Text Analysis: Ask complex questions about your documents and get precise answers in seconds. For example, you can ask, “What are the key risks outlined in the Q3 financial report?” and Box AI will analyze the document and provide a direct answer with citations.
  • Effortless Summarization: Instantly distill long and complex documents like contracts, research papers, or meeting transcripts into concise summaries. This feature alone can save countless hours of manual reading.
  • Accelerated Content Creation: Use the information within your Box files to draft new content. Generate a blog post from a whitepaper, write an email based on project notes, or create a presentation outline from a detailed report, all without leaving the Box environment.

Standout Features

What makes Box AI a game-changer for businesses is its thoughtful integration and security-first approach.

  • Enterprise-Grade Security: Your data is never used to train public AI models. Box AI operates within your secure Box instance, ensuring your sensitive information remains private and compliant with regulations like GDPR and CCPA.
  • Seamless In-App Experience: Box AI isn’t a separate tool you have to switch to. It’s available directly within the Box interface, including Box Notes, allowing you to leverage its power in your natural workflow.
  • Powered by Leading LLMs: Box AI leverages best-in-class large language models (like those from OpenAI) but wraps them in its own security and governance layer, giving you cutting-edge AI power without the risk.
  • Centralized Knowledge Hub: By applying AI across your entire Content Cloud, Box AI effectively turns your scattered files into a unified, intelligent, and searchable knowledge base for your entire organization.

Pricing & Plans

Box AI is offered as a powerful add-on to existing Box subscription plans, making it easy for businesses to enhance their current investment. The pricing is designed to be accessible for teams of all sizes.

  • Availability: Box AI can be added to any Business Plus, Enterprise, or Enterprise Plus plan.
  • Pricing Model: The standard Box AI package is available for $10 per user per month.
  • Included Credits: Each user receives a monthly credit allowance of 20 AI credits, which can be used for queries, summaries, and content generation tasks. Enterprise Plus customers receive 100 credits per user. Additional credits can be purchased as needed.

Who is Box AI For?

Box AI is designed for any knowledge worker or team that relies on documents to make decisions, collaborate, and drive business forward.

  • Sales & Marketing Teams: To quickly analyze market research, summarize campaign performance reports, and draft marketing copy.
  • Legal & Compliance Departments: To securely review contracts, identify key clauses, and ensure policy adherence across thousands of documents.
  • Human Resources Professionals: To screen resumes, summarize candidate profiles, and quickly find information in employee handbooks and policies.
  • Product & Engineering Teams: To distill user feedback, summarize technical specifications, and create documentation from project notes.
  • Finance & Operations: To extract key figures from financial statements and analyze lengthy operational reports for critical insights.

Alternatives & Comparison

While several tools offer AI for productivity, Box AI’s strength lies in its deep integration with a secure, centralized content platform.

  • Box AI vs. Microsoft 365 Copilot: The choice here often comes down to your primary ecosystem. Copilot is deeply embedded within the Microsoft Office suite (Word, Teams, Excel). Box AI is the superior choice for organizations that use Box as their central, vendor-neutral Content Cloud, providing a single source of truth for all files, regardless of their origin.
  • Box AI vs. Google Gemini for Workspace: Similar to Copilot, Gemini is built for the Google Workspace (Docs, Sheets, Gmail). Box AI offers more robust, granular security controls and governance over a wider variety of file types, making it better suited for highly regulated industries.
  • Box AI vs. Notion AI: Notion AI is excellent for collaborative wikis and team-based knowledge management. However, Box AI operates on a true enterprise scale, handling complex file structures, permissions, and compliance needs that go far beyond what Notion is designed for. Box is a content management system first, while Notion is a collaborative workspace.

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