Box AI

Box AI: Supercharge Your Content, Securely in the Cloud

In a world overflowing with data, finding the right information quickly is a superpower. Enter Box AI, a revolutionary suite of artificial intelligence capabilities integrated directly into the Box Content Cloud. Developed by the enterprise content management leader, Box, Inc., this isn’t a standalone AI gadget; it’s a powerful intelligence layer built to work with the documents and data your business already relies on. Box AI is designed to help your teams unlock the value hidden within your content, letting you ask questions of your documents, summarize lengthy reports in seconds, and create new content based on your company’s knowledge base, all while maintaining the enterprise-grade security and compliance Box is famous for.

Core Capabilities

Box AI focuses on enhancing productivity by working with your existing files. Its capabilities are centered around understanding and generating text-based content with unparalleled context and security.

• Intelligent Text Analysis: This is the heart of Box AI. It can read, understand, and analyze the content of your documents. You can ask it to summarize a 50-page legal contract, pull key financial data from a quarterly report, or compare the main arguments from multiple marketing proposals.
• Content Generation: Need to draft an email, a blog post, or a project plan? Box AI can generate new content for you, grounded in the information and context of files you select. For example, you can ask it to “Write a blog post based on the key findings in this research paper” and get a solid first draft instantly.
• Natural Language Q&A: Forget complex keyword searches. With Box AI, you can simply ask questions in plain English like, “What were our Q3 sales numbers for the European region?” and it will find the answer from within your documents, providing the source for verification.
• Metadata and Media Intelligence: While not a generative tool for images or video, Box AI can intelligently process metadata for these files, making them easier to search and organize. It helps you find relevant media without scrubbing through hours of footage.

Standout Features

What truly sets Box AI apart are its enterprise-focused features that prioritize security and seamless workflow integration.

• Enterprise-Grade Security: Your data never leaves the secure Box environment. Box AI processes your content within its own platform, ensuring your sensitive information isn’t used to train public models.
• Permissions are Paramount: The AI completely respects your existing Box file permissions. A user can only ask questions or generate content from files they already have access to, maintaining strict data governance.
• Seamless Integration with Box Hubs: Box AI works flawlessly within Box Hubs, allowing teams to create curated portals of content and then use AI to query the entire knowledge base at once.
• Powered by Leading Models: Box leverages best-in-class large language models (LLMs) from providers like OpenAI, giving you state-of-the-art intelligence without sacrificing control over your data.

Pricing & Plans

Box AI is not sold as a separate subscription. Instead, it is integrated into Box’s higher-tier business and enterprise plans to provide value across the entire organization. It is available as a paid add-on for eligible plans.

• Business Plus: This plan and higher tiers are eligible to purchase the Box AI add-on.
• Enterprise & Enterprise Plus: These top-tier plans are the primary targets for the full suite of Box AI capabilities, often bundled into custom enterprise agreements.
• Usage-Based Model: Pricing is typically based on a certain number of AI credits per user per month, allowing for predictable costs based on your team’s usage. For specific pricing, you need to contact the Box sales team.

Who is Box AI For?

Box AI is built for organizations and teams that manage a large volume of documents and prioritize security and collaboration.

• Legal Teams: To rapidly review and summarize contracts, identify risks in legal documents, and accelerate due diligence processes.
• Marketing Departments: To instantly repurpose content, generate campaign ideas from research reports, and create tailored sales copy.
• Sales Professionals: To quickly get up to speed on client history, summarize meeting notes, and find relevant case studies to share with prospects.
• HR & Operations: To analyze employee feedback, distill insights from policy documents, and answer common employee questions by querying the HR knowledge base.
• Project Managers: To summarize project status reports, extract key decisions from meeting transcripts, and quickly create project summaries for stakeholders.

Alternatives & Comparison

Box AI operates in a competitive space of enterprise AI assistants. Here’s how it stacks up against the main players.

• Microsoft 365 Copilot: The most direct competitor. Copilot is deeply integrated into the Microsoft ecosystem (Word, Excel, Teams). Its strength is its ubiquity within Office apps, while Box AI’s strength is its platform neutrality and singular focus on secure content management across all file types, not just Microsoft files.
• Google Gemini for Workspace: Similar to Copilot, Gemini is woven into the Google Workspace (Docs, Sheets, Gmail). It’s the go-to choice for organizations heavily invested in Google’s ecosystem. Box AI competes by offering a secure, centralized content layer that can manage both Google and Microsoft files in one place.
• Notion AI: While powerful, Notion AI is primarily for content within the Notion platform, which is more of a collaborative wiki and knowledge base. Box AI is designed for a much broader range of official business documents, contracts, and secure files stored in a formal content cloud.

Ultimately, if your organization relies on the Box Content Cloud as its single source of truth for documents, Box AI is a uniquely powerful and secure way to activate that content and boost productivity across every department.