Knowledge-base Q&A

Deflects tickets with instant answers from your knowledge base and powers agent assist in one platform.

AI search that delivers direct answers for site and help content with strong schema and analytics.

AI for customer service that answers from your help center and assists agents with suggested responses.

Custom chatbots that answer from your documentation, websites, and files with easy embedding.

Generative answers plus guided flows; embed precise KB responses or step-by-step guidance.

AI-powered answers and deflection across your knowledge base and help center for faster self-service.

Ask Notion to find answers across pages and databases; responses are grounded in your workspace content.

Generative AI that resolves customer questions using your articles and docs, with citations and controls.

Ask natural-language questions and get answers grounded in your Confluence space with Smart/Rovo Answers.