Zendesk AI AI-powered answers and deflection across your knowledge base and help center for faster self-service. 0350 Customer SupportKnowledge-base Q&A# AI answers# chatbot# deflection
Freshdesk — Freddy AI Deflects tickets with instant answers from your knowledge base and powers agent assist in one platform. 0380 Knowledge-base Q&A# agent assist# answer bot# deflection
Capacity AI-powered knowledge base and chatbot for automated answers and enterprise self-service. 0390 Knowledge-base Q&A# automation# Capacity# chatbot
Intercom Fin & AI Answers Generative AI that resolves customer questions using your articles and docs, with citations and controls. 0340 Knowledge-base Q&A# AI answers# citations# Fin
Help Scout — AI Answers 24/7 AI answers that pull from your Docs knowledge base and surface helpful, plain-language responses. 0430 Knowledge-base Q&A# AI answers# beacon# docs
Zoomin — AI for Docs Portals AI-driven doc portals that surface the right answers and related content for self-service. 0380 Knowledge-base Q&A# AI search# contextual answers# docs
ServiceNow Now Assist (Knowledge) Generates and retrieves knowledge articles to answer questions right inside ServiceNow workflows. 0420 Knowledge-base Q&A# article generation# case deflection# enterprise
Document360 (AI Knowledge Base) AI-powered knowledge base with Ask-style search, authoring, analytics, and public/private portals. 0400 Knowledge-base Q&A# AI search# analytics# Document360
Confluence with Atlassian Intelligence Ask natural-language questions and get answers grounded in your Confluence space with Smart/Rovo Answers. 0320 Knowledge-base Q&A# AI search# Atlassian Intelligence# Confluence
Stonly — AI Answers Generative answers plus guided flows; embed precise KB responses or step-by-step guidance. 0350 Knowledge-base Q&A# AI answers# deflection# guided
Notion Q&A Ask Notion to find answers across pages and databases; responses are grounded in your workspace content. 0340 Knowledge-base Q&A# answers# documents# knowledge
Guru — Answers Enterprise Q&A over company knowledge with cited sources and access-aware results. 0490 Knowledge-base Q&A# answers# citations# enterprise search
Amazon Kendra Intelligent enterprise search that returns precise, source-backed answers from your internal repositories. 0390 Knowledge-base Q&A# AWS# connectors# enterprise search
ReadMe — Ask AI Docs hub assistant that answers developer questions from your documentation with linkable sources. 0460 Knowledge-base Q&A# API docs# Ask AI# citations
Algolia Ask AI Conversational, source-cited answers built on your content with hybrid search and LLMs. 0410 Knowledge-base Q&A# answers# Ask AI# docs