Coveo Relevance Generative Answering Enterprise answer engine that grounds responses in your KB content with relevance ranking and citations. 0460 Knowledge-base Q&A# citations# Coveo# enterprise search
Help Scout — AI Answers 24/7 AI answers that pull from your Docs knowledge base and surface helpful, plain-language responses. 0430 Knowledge-base Q&A# AI answers# beacon# docs
Document360 (AI Knowledge Base) AI-powered knowledge base with Ask-style search, authoring, analytics, and public/private portals. 0400 Knowledge-base Q&A# AI search# analytics# Document360
Capacity AI-powered knowledge base and chatbot for automated answers and enterprise self-service. 0390 Knowledge-base Q&A# automation# Capacity# chatbot
Freshdesk — Freddy AI Deflects tickets with instant answers from your knowledge base and powers agent assist in one platform. 0380 Knowledge-base Q&A# agent assist# answer bot# deflection
Yext Site Search (AI Answers) AI search that delivers direct answers for site and help content with strong schema and analytics. 0380 Knowledge-base Q&A# AI answers# knowledge base# schema
Guru AI Answers Trusted, cited answers pulled from your internal knowledge and integrations. 0380 Q&A over Files (RAG)# AI answers# citations# Guru
Confluence with Atlassian Intelligence Draft, improve, and summarize wiki pages with embedded AI. 0380 Notes & Docs# Atlassian Intelligence# collaboration# Confluence
Zoho Desk — Zia AI for customer service that answers from your help center and assists agents with suggested responses. 0370 Knowledge-base Q&A# agent assist# chatbot# knowledge base
Nuclino Sidekick AI teammate to write, edit, summarize, and create visuals in docs. 0360 Notes & Docs# docs# images# knowledge base
DocsBot AI Custom chatbots that answer from your documentation, websites, and files with easy embedding. 0350 Knowledge-base Q&A# docs chatbot# DocsBot# FAQ bot
Stonly — AI Answers Generative answers plus guided flows; embed precise KB responses or step-by-step guidance. 0350 Knowledge-base Q&A# AI answers# deflection# guided
Zendesk AI AI-powered answers and deflection across your knowledge base and help center for faster self-service. 0350 Customer SupportKnowledge-base Q&A# AI answers# chatbot# deflection
Intercom Fin & AI Answers Generative AI that resolves customer questions using your articles and docs, with citations and controls. 0340 Knowledge-base Q&A# AI answers# citations# Fin
Slite (AI Knowledge Base) Ask for answers, verify docs, and manage knowledge with AI. 0330 Notes & Docs# AI search# answers# documents