Glean

Glean: Unlock Your Company’s Collective Knowledge with AI Search

In today’s fast-paced digital workplace, information is everywhere—scattered across dozens of apps, buried in chat threads, and locked away in different team drives. Finding what you need, when you need it, can feel like a full-time job. Enter Glean, a revolutionary AI-powered work assistant designed to be your company’s single source of truth. Developed by Glean Technologies, Inc., a team of former Google search engineers, Glean connects all your workplace apps to deliver a unified, intuitive, and highly personalized search experience that surfaces knowledge and empowers your entire team to work smarter, not harder.

Capabilities: Your Hub for All Information

Unlike generative AI tools focused on creating new content from scratch, Glean’s power lies in its ability to find, synthesize, and understand the vast amount of existing information within your organization. It’s not about generating images or videos, but about providing instant access to the ones you already have, along with every other piece of corporate knowledge.

• Unified Text & Document Search: Glean’s core strength is its deep understanding of text. It indexes everything from Google Docs, Confluence pages, and Jira tickets to Slack conversations and sales presentations, allowing you to find precise information regardless of where it lives.
• Knowledge Synthesis: Glean doesn’t just show you a list of links. Its generative AI capabilities read through the most relevant sources and provide you with a direct, synthesized answer to your questions, complete with citations, saving you countless hours of manual research.
• Access to All File Types: While it doesn’t create media, Glean excels at locating it. Need to find the final version of a marketing video, a specific product screenshot in a presentation, or a PDF user manual? If it exists in your connected apps, Glean can find it in seconds.

Features That Set Glean Apart

Glean is more than just a search bar; it’s a comprehensive knowledge management platform packed with intelligent features.

• Deep App Integration: With over 100 connectors, Glean seamlessly integrates with the tools you already use every day, including Slack, Google Workspace, Microsoft 365, Jira, Asana, Salesforce, and many more.
• Personalized & Context-Aware Results: Glean understands your role, your projects, and your team’s common acronyms. It uses this context to surface results that are most relevant to you, while always respecting existing data permissions and security protocols.
• GoLinks and Knowledge Management: Create easy-to-remember short links (GoLinks) for important resources and empower subject matter experts to verify information, ensuring everyone is working from the most up-to-date and accurate documents.
• Expert Identification: Can’t find a document? Glean can identify the right person to ask by analyzing who has created, commented on, or engaged with content related to your query.
• Generative Answers: Move beyond search and get answers. Ask complex questions like “What is our Q4 marketing strategy for the new product?” and Glean will compose a clear, concise summary based on all relevant internal data.

Pricing: Tailored for Your Organization

As a powerful enterprise-grade solution, Glean does not offer one-size-fits-all public pricing plans. The cost is customized based on several factors, ensuring you get a plan that perfectly matches your needs.

• Customized Plans: Pricing is determined by the size of your organization (number of employees), the specific applications you wish to connect, and the level of usage.
• How to Get a Quote: The best way to understand the investment is to connect directly with their sales team. You can visit their website to request a personalized demo and receive a detailed pricing proposal tailored to your company’s unique requirements.

Who is Glean For?

Glean is designed to benefit every single person in a knowledge-driven company, but it delivers exceptional value to specific roles:

• Software Engineers & Product Teams: Instantly find technical documentation, past bug reports, design specs, and code snippets without interrupting a colleague.
• Sales & Account Executives: Quickly access competitor battle cards, case studies, and the latest pricing information to close deals faster.
• Customer Support Agents: Find solutions to customer issues in seconds by searching across helpdesks, internal wikis, and past support conversations.
• Marketing Teams: Locate final campaign assets, performance reports, and brand guidelines without digging through endless folders.
• New Hires: Drastically reduce onboarding time by empowering new employees to find answers to their questions independently and get up to speed quickly.
• HR & Operations: Easily manage and disseminate company policies, benefits information, and internal announcements.

Alternatives & Comparison

While Glean is a leader in the enterprise search space, other tools offer related functionalities. Here’s a look at some alternatives:

• Microsoft 365 Copilot: A strong contender for organizations deeply embedded in the Microsoft ecosystem. However, its primary strength is within Microsoft apps, whereas Glean offers broader, vendor-neutral connectivity.
• Guru: Excellent for actively curating a knowledge base and pushing information to teams. Guru is more about building a structured wiki, while Glean is about intelligently searching all existing information, structured or not.
• Slack AI: A great tool for searching within Slack conversations, but it lacks the ability to search across the full spectrum of company-wide applications like Google Drive, Confluence, or Jira.

The Glean Advantage: Glean’s key differentiator is its powerful combination of universal connectivity and best-in-class search relevance. By focusing on being the connective tissue between all your apps, it breaks down information silos in a way that ecosystem-specific tools cannot, making it a true central brain for your entire company.