Glean

Glean: Your AI-Powered Work Assistant for Instant Answers

In today’s fast-paced digital workplace, information is everywhere—scattered across countless apps, documents, and chat threads. Finding the one piece of information you need can feel like searching for a needle in a digital haystack. Enter Glean, a revolutionary AI-powered work assistant designed to put your company’s collective knowledge right at your fingertips. Developed by a team of former Google search engineers, Glean is not just a search tool; it’s a comprehensive knowledge discovery platform that understands your company’s context, projects, and people, delivering precise, trustworthy answers instantly.

What Can Glean Do? A Universe of Knowledge in One Place

Glean doesn’t generate new images or videos from prompts. Instead, its power lies in its ability to comprehend and synthesize your organization’s vast repository of existing information. It acts as a single, intelligent layer over all your workplace apps, helping you find what you need and get answers without endless digging.

• Unified Text & Data Search: Glean connects to over 100 enterprise apps—think Google Drive, Slack, Jira, Salesforce, Notion, and more. It indexes everything and allows you to perform one powerful search across every platform simultaneously.
• Generative AI Answers: Go beyond simple links. Ask complex questions in natural language, like “What was our revenue goal for Q2 last year?” or “Who is the project lead for Project Phoenix?” Glean will read through relevant documents, chats, and tickets to provide a clear, synthesized answer with citations to the source materials.
• Knowledge & People Discovery: Glean proactively surfaces information you might need but didn’t know to ask for. It also helps you identify subject matter experts within your company, connecting you with the right person to answer your questions.

Key Features That Set Glean Apart

Glean is more than just a search bar. It’s packed with intelligent features designed to boost productivity and break down information silos.

• Deep Contextual Understanding: Glean learns your company’s unique language, including internal acronyms, project codenames, and team structures, ensuring search results are always relevant to you.
• Enterprise-Grade Security & Permissions: Security is paramount. Glean integrates seamlessly with your existing identity and permission systems, so users only see information they are already authorized to access.
• Personalized Results: No two employees get the same results. Glean tailors search results based on your role, department, current projects, and past interactions, delivering a truly personalized experience.
• Proactive Recommendations: Its “Go” links provide quick access to frequently used company resources, and its AI-powered recommendations can suggest relevant documents or experts for the project you’re currently working on.

Glean Pricing: Tailored for Your Organization

Glean is built for businesses and does not offer standard, publicly listed pricing tiers. Instead, they provide a customized pricing model based on the specific needs of your organization.

• Custom Enterprise Plans: Pricing is typically calculated based on factors like the number of users, the specific applications you need to integrate, and the level of support required.
• Request a Demo: The best way to understand the cost for your team is to contact the Glean sales team directly. They offer a personalized demo to showcase the platform’s value and will work with you to create a quote that fits your company’s scale and requirements.

Who is Glean For? The Ideal User Profile

Glean is a game-changer for any organization struggling with information overload and knowledge management. It is particularly beneficial for:

• Large Enterprises: Companies with complex structures and vast amounts of siloed data across numerous departments and applications.
• Fast-Growing Tech Companies: Startups and scale-ups where information changes rapidly and onboarding new employees efficiently is critical.
• Remote-First & Hybrid Organizations: Teams that rely heavily on digital tools for communication and collaboration and need a single source of truth.
• Knowledge Workers: Engineers, marketers, salespeople, product managers, and support agents who spend a significant portion of their day looking for information.
• IT & Operations Teams: Leaders looking to improve company-wide productivity, streamline knowledge access, and reduce redundant questions.

Alternatives & How Glean Compares

While the AI-powered search space is growing, Glean has carved out a strong position with its user-centric design and powerful integrations.

• Microsoft 365 Copilot: A major competitor, Copilot is deeply embedded within the Microsoft ecosystem (Teams, Outlook, Office 365). While powerful for Microsoft-centric companies, Glean’s strength lies in its vendor-neutral approach, offering superior connectivity to a much wider range of non-Microsoft SaaS applications like Slack, Atlassian, and Salesforce.
• Coveo: Another robust enterprise search platform. Coveo is highly customizable and powerful, but can often require more technical resources and a longer implementation time. Glean is often praised for its intuitive user interface and faster, more streamlined deployment process.
• Guru: Guru is more of a traditional knowledge management system where information must often be manually created and verified. Glean differentiates itself by automatically indexing all existing company information where it lives, requiring no manual content migration or creation.